FAQ / Membership Warranty Registration

We warranty the product against manufacturing defects for a period of 3 years for Universal adapters, USB adapters, USB cables and 1 year for Rechargeable batteries from the date of purchase. During that time period, defective product may be returned for repair or replacement.
For more details, please check out our “Warranty Policy” page.

Unfortunately if your product has passed our warranty period, no refund/exchange is guaranteed. Please contact us at our “Contact Us” page for further information.

No, it doesn’t. However, you could reach us for assistance at “Contact Us” page.

Please visit the “Sign-up Procedure” page for information on how to sign up. Receive full coverage on product warranty, status update on your orders, and the latest news & deals when you join Innergie Membership.

Innergie, as a brand of Delta Electronics, we provide full coverage in product warranty and and product liability of 3 million USD. For more information, please visit our “Terms & Services” page.

Yes, non-member customers can process RMA services through our “RMA” page.